How do you contact debtors?

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• Tracing - We use advanced tracing techniques to locate hard to find individuals

• Investigating - Thorough background checks to verify debtor information

• Direct communication - Letter, email, and telephone

• Doorstep visits - face to face engagement

 

What happens if the debtor disputes the debt?

 

We enter a phase of negotiations, usually requesting more evidence.

 

How will I receive updates on my accounts?

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• Email - Regular progress reports straight to your inbox

• Phone contact - Direct contact for urgent or complex matters

• Client portal - 24/7 access to your case status and updates