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What types of debts do you collect?

We collect both commercial (B2B) and consumer (B2C) debts, including unpaid invoices, service balances, retail accounts, medical accounts, and contractual obligations.

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What industries do you serve?

We work with businesses across multiple industries including healthcare, transportation, financial services, construction, utilities, professional services, and retail.

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How long does the collection process take?

Collection timelines vary depending on the age, size, and complexity of the account. Some accounts resolve within weeks, while others may require extended follow-up or legal action.

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What is your success rate?

Success rates vary based on account age and documentation quality. We focus on strategic, persistent recovery efforts to maximize your return.

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Fees & Pricing

How much do you charge?

Our fees are typically contingency-based, meaning you only pay when we successfully recover funds. Rates depend on account volume, age, and balance size.

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Are there any upfront costs?

In most cases, there are no upfront fees for standard collections. Legal action may require court-related expenses.

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What happens if the debt is not collected?

If we are unable to recover funds, you generally owe no collection fees under our contingency agreement.

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Our Collection Process

How does your collection process work?

1. Account review and validation

2. Initial written communication

3. Phone and email outreach

4. Ongoing follow-up and negotiation

5. Legal escalation (if authorized)

6. How do you contact debtors?

We use compliant methods including letters, phone calls, emails, and when appropriate, skip tracing to locate individuals.

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What happens if the debtor disputes the debt?

We investigate all disputes promptly and request supporting documentation to ensure compliance and accuracy.

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Legal & Compliance

Are you licensed and compliant?

Yes. We operate in full compliance with all applicable federal and state laws governing debt collection practices.

Can you take legal action?

Yes, with your authorization. If pre-legal collection efforts are unsuccessful, we may recommend forwarding the account for litigation.

What happens after a judgment is obtained?

Post-judgment enforcement options may include wage garnishment, bank levies, or liens where permitted by law.

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Reporting & Communication

​How will I receive updates?

Clients receive regular status reports and can request updates at any time. Many clients also have access to an online account portal.

Can I withdraw an account?

Yes. Accounts can be withdrawn at any time, subject to the terms outlined in our service agreement.

Who will manage my account?

You will be assigned a dedicated account manager who serves as your primary point of contact.

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Getting Started

​What do you need to begin?

To initiate collections, we typically require:

• Signed agreement or contract

• Invoices or account statements

• Debtor contact information

• Account history and payment record

• Is there a minimum balance?

Minimum account balances is £1000.

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How do I submit documentation?

You can submit documentation by contacting our team directly via e-mail.

Still Have Questions?

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If you need more information or would like to discuss your accounts, please contact us today. Our team is ready to help you recover what you're owed while protecting your reputation.